Ginger Media BV ("us", "we", or "our") operates the thescraping.agency website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.
1. Company Information
Ginger Media BV
Akkerstraat 29
9255 Buggenhout
Belgium
2. Information Collection And Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected:
Personal Data: While using our Service, especially when filling out contact or quote forms, or purchasing services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Company Name (Optional)
- Information related to your project request (e.g., target websites, data requirements)
- Payment information (processed by Stripe, see below)
Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking & Cookies Data: We use cookies and similar tracking technologies (like web beacons and pixels) to track the activity on our Service, understand user behaviour, personalize content, and for advertising purposes. Cookies are files with small amounts of data which may include an anonymous unique identifier, sent to your browser from a website and stored on your device.
Types of Cookies: We may use session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted or they expire). This includes essential cookies (necessary for website function), performance/analytics cookies (to understand how our Service is used), functionality cookies (to remember your preferences), and advertising/targeting cookies (to show relevant ads).
Google Tag Manager (GTM): We utilize Google Tag Manager to manage and deploy marketing tags (snippets of code or tracking pixels) on our website. GTM itself does not collect personal data but allows us to efficiently manage tags from third parties like Google Analytics or Google Ads, which may collect data as described in this policy.
Your Choices: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent via your browser settings. You can also usually clear existing cookies from your browser. However, if you do not accept cookies, you may not be able to use some portions of our Service effectively.
Data Obtained via Scraping Services: We process data from publicly available websites at your direction as part of our Service. We act as a data processor for this data according to your instructions. We do not own or control this data. Your responsibilities regarding the lawful collection and use of this data are outlined in our Terms and Conditions.
Payment Data: When you make a purchase, payment processing is handled by our third-party payment processor, Stripe. Stripe collects payment information directly from you according to their privacy policy. We do not store your full credit card number or sensitive payment details on our servers, although we may receive information like transaction confirmation, partial card numbers, or billing address details from Stripe for fulfillment and record-keeping purposes.
3. Use of Data
Ginger Media BV uses the collected data for various purposes:
- To provide and maintain our Service
- To process your requests for web scraping services or dataset purchases
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To process payments through Stripe
- To communicate with you, including responding to inquiries and sending service-related information or marketing communications (where consent is obtained or legitimate interest applies)
For Advertising and Remarketing: We may use third-party services like Google Ads to advertise our Service on third-party websites to previous visitors to our site. This could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the thescraping.agency website.
4. Legal Basis for Processing Personal Data under GDPR
If you are from the European Economic Area (EEA), Ginger Media BV's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it:
- Contract: Processing is necessary for the performance of a contract with you (e.g., to provide the scraping services you requested).
- Consent: You have given us permission to do so (e.g., for marketing emails).
- Legitimate Interests: Processing is in our legitimate interests and it's not overridden by your rights (e.g., for website analytics, fraud prevention).
- Legal Obligation: To comply with the law (e.g., tax and accounting requirements).
5. Data Retention
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
6. Transfer Of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Belgium and choose to provide information to us, please note that we transfer the data, including Personal Data, to Belgium and process it there.
We use third-party service providers like Stripe (for payments) which may process data outside the EEA. We will take steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, including implementing appropriate safeguards like Standard Contractual Clauses where necessary.
7. Disclosure Of Data
We may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Ginger Media BV
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
- To service providers who perform services on our behalf (e.g., payment processing via Stripe, hosting providers), under contractual obligations of confidentiality.
8. Security Of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
9. Your Data Protection Rights under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Ginger Media BV aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
You have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
If you wish to exercise any of these rights, please contact us. You also have the right to complain to a Data Protection Authority about our collection and use of your Personal Data.
10. Service Providers
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
- Stripe: We use Stripe for payment processing. You can view their Privacy Policy at https://stripe.com/privacy
- Plausible Analytics: We use Plausible Analytics to understand website traffic and usage patterns. Plausible is a privacy-focused analytics tool that does not use cookies and does not collect personal data or personally identifiable information (PII).
- Google Ads & Tag Manager: We use Google Tag Manager to manage tags and Google Ads for advertising and remarketing purposes.
11. Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
12. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us.
13. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Ginger Media BV
Akkerstraat 29
9255 Buggenhout
Belgium
Or use the contact form on the website.
